What Are The Disadvantages Of Using VoIP Service?

Posted on January 11, 2007 
Filed Under VoIP

While you may marvel at the technology with which VoIP can be utilized, there are a few disadvantages in its use. During a blackout, a regular phone is kept in service by the current supplied through the phone line. This is not possible with Internet phones. Therefore when the power goes out, there is no VoIP phone service. One solution to this problem is to use battery backups or power generators to provide electricity.

Another disadvantage involves emergency 911 calls. Traditional phone equipment can trace your location. Emergency calls are diverted to the nearest call center where the operator can immediately access your location. However, due to the portability of the VoIP phone, the tracking system will encounter a problem finding your location. Accordingly, the FCC now requires service carriers to implement Enhanced 911. This has been mandated for both VoIP and celluar phones. This will, in effect, allow the emergency call center to route a call to a Public Safety Answering Point where they, in turn, will be able to determine the location of the caller. In addition, VoIP Service users are required to register themselves and to provide a registered service address so that the VoIP can route the Emergency call when needed.

Since the computer network was originally designed for data communication only, issues such as clarity, delay and echo when using VoIP has caused concern. Also, there is the matter of privacy. Since information is sent out and returns using internet service, viruses and phishing can be encountered.

As with any new technology, it takes time to iron out all of the existing problems. The bottom line, however, is that the consumer should ponder the type of service VoIP has to offer. VoIP can be an alternative method to your traditional phone service due to its cost effective savings and features. It is certainly a service deserving of your attention.

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